Helping individual members
It could be said that the role of the ULR is to find out what learning and skills people at work want and then helping them access it. This section will give you some ideas and resources for the 'finding out' part.
Where do you start?
Helping individual members to find out what is available is called 'signposting' and this is a key part of the ULR role. 'Signposting' doesn't mean the ULR has to know about course content or the track record of colleges and universities - it means just what it says, using this site or other sources of information to invite members to find out more by giving them an idea where to look. So how do you start?
Promotion
- Your members need to know that you exist, what you do and how to contact you
Information
- You need to have a number of resources (Including this website) that you use to help members
Local agreements
- You will need to agree with your managers time and facilities (room, IT facilities etc.) to be able to talk with members in privacy if necessary
Your personal learning network
- You should have a series of contacts within your employers HR team and with external training providers